Level 3 Award in the Delivery of Conflict Management Training

Designed for those wishing to become certified conflict management trainers, this Level 3 qualification equips you to deliver engaging, scenario-based training for people in frontline roles. It meets Security Industry Authority (SIA) requirements and is suitable across a wide range of sectors.

This qualification will enable you to:

• Understand communication strategies to reduce conflict

• Analyse behavioural responses in high-stress situations

• Develop practical techniques for managing and reducing risk

• Deliver training using real-world, scenario-based approaches

Assessment Methods:

• Unit 1: 30-question multiple-choice exam

• Unit 2: Portfolio of evidence (scenario-based delivery)

Location:

Care2Succeed Training Centre